About Us

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About Us

We’re a team of passionate, fully-vested linguists: great translations and great service define our purpose. From our start, our founder was obsessed with words and in creating TranslationLinker, he surrounded himself with like-minded thinkers. Our utmost goal is to deliver quality in all stages of text production, from translating through editing and proofing, localization, transcription, subtitling and typesetting or desktop publishing.

MISSION

Our main goal has always been to satisfy our clients by providing high quality services. We give priority to strict compliance with deadlines, translation accuracy, confidentiality policies and friendly relationships with our clients. We have a vast team of translators, revisers, project managers and interpreters to help us achieve the high standards we follow.

VISION

We see ourselves as a language supplier clearly focused on quality and the client and we believe in our important role in conciliating relationships between companies, institutions and people from different countries and cultures, origins and societies, and in eliminating apparently unbreakable language barriers.

Who We Are

TranslationLinker Localization Services, founded in 2009, was born out of a passion to provide clear communications and help businesses bridge the gap between different languages and cultures. TranslationLinker founders recognized that they had a talent for languages that was in demand within today’s global economy. Inspired by their passion in translation, they named the company “TranslationLinker”. What started as a small, dedicated group of hard working people has grown exponentially to become one of the leading translation companies in the world. The individualized attention we give to each project, our ability to apply the highest standards to every localization assignment and our passion for excellence have remained the fundamental driving force of TranslationLinker.

 

OUR PHILOSOPHY

Client satisfaction has always been our principal goal. We believe that if the client wants it, it can be done. The 5 pillars of our client service philosophy are:

  • Partnership – We develop strong, long-lasting relationships with our clients based on establishing trust and open and honest communication.
  • Commitment – Our team of qualified project managers and translators is committed and dedicated to fulfilling our client’s needs and goals.
  • Convenience – TranslationLinker processes are designed so that requesting quotes, submitting documents and receiving completed translations is fast and easy. We offer 24/7 service via our client portal and our project and account managers are always-available to address client questions and concerns.
  • Quality – Our QA system is ISO-certified and our commitment to translation quality and best practices in the industry spans every stage of the project lifecycle, from initial request through on-time delivery.
  • Value – We provide our clients with competitive rates and always strive to lower our clients’ translation costs whenever possible.

 

OUR COMMITMENT

We’re committed to provide the best customer service possible. In order to meet this promise, we vow to only hire friendly, positive people that share our core values, passion for helping others and obsession with customer service. When you place your trust in us, here’s what you can expect in return: 

  • We will approach every situation with passion and purpose
  • We will provide the little extras that make a big difference
  • We will build a loyal relationship that is based on trust and mutual respect
  • We will anticipate your needs and exceed your expectations
  • We will truly listen to you and respond to your feedback in a timely manner
  • We will maintain a positive, can-do attitude at all times

We always enjoy hearing from our clients. Your opinion means so much to us, and gives us insight as to how we can continue improving our services. If you could take a moment to send us your feedback we would really appreciate it. We look forward to hearing from you!

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